Natural Gas Supply Service
The supply of natural gas is a set of measures aimed at providing consumers with energy resources in accordance with the current legislation of Ukraine, while ensuring safety, transparency, and market principles.
Our company provides natural gas supply services to both household and non-household consumers in compliance with the license and the rules approved by the state regulatory authorities. We guarantee stable delivery, favorable conditions, and a transparent pricing policy.
The gas supply service includes:
Conclusion of a natural gas supply contract;
Monthly invoicing;
Monitoring of consumption volumes and assistance with forecasting;
Advisory support regarding legislative changes;
Provision of commercial offers tailored to the consumer’s needs.
Regulatory Framework
The service is provided in accordance with the current legislation of Ukraine. The main regulatory documents include:
Law of Ukraine "On the Natural Gas Market"
https://zakon.rada.gov.ua/laws/show/329-VIII#TextLaw of Ukraine "On the Electricity Market" (regarding related markets)
https://zakon.rada.gov.ua/laws/show/2019-19#TextNatural Gas Supply Rules, approved by NEURC Resolution No. 2496 of 30.09.2015
https://zakon.rada.gov.ua/laws/show/v2496874-15#TextGas Transmission System Code
https://zakon.rada.gov.ua/laws/show/v0249874-15#TextNEURC Resolution No. 867 of 01.08.2017 "On Approval of the Procedure for the Formation and Submission of Information to Consumers on Natural Gas Consumption Volumes"
https://zakon.rada.gov.ua/laws/show/v0867874-17#TextStandard Contract for the Supply of Natural Gas to Consumers
https://zakon.rada.gov.ua/laws/show/v0246874-15#TextNEURC Resolution No. 2495 of 30.09.2015 "On Approval of the Gas Storage Code and Criteria for Applying Regulated or Negotiated Access Regimes"
https://zakon.rada.gov.ua/laws/show/z1380-15#TextNEURC Resolution No. 156 of 05.02.2019 "On Approval of the Procedure for Resolving Disputes Between Energy and Utility Sector Entities"
https://zakon.rada.gov.ua/laws/show/v0156874-19#TextNEURC Resolution No. 1156 of 21.09.2017 "On Approval of Minimum Standards and Requirements for Consumer Service and Natural Gas Supply Quality"
https://zakon.rada.gov.ua/laws/show/v1156874-17#TextNEURC Resolution No. 2496 of 30.09.2015 "On Approval of the Natural Gas Supply Rules"
https://zakon.rada.gov.ua/laws/show/z1382-15#TextNEURC Resolution No. 2493 of 30.09.2015 "On Approval of the Gas Transmission System Code"
https://zakon.rada.gov.ua/laws/show/z1378-15#TextNEURC Resolution No. 2494 of 30.09.2015 "On Approval of the Gas Distribution System Code"
https://zakon.rada.gov.ua/laws/show/z1379-15#TextContract Industrial consumers
https://docs.google.com/document/d/1MIhgcEVuBvL5sQJrzpq6Mf04I2a56JUJ/edit?usp=share_link&ouid=101021169212417587697&rtpof=true&sd=trueContract Budgetary Enterprises
https://docs.google.com/document/d/1DI4tP1N6OXyvhx1_vi6yfU3_UXHwdfub/edit?usp=share_link&ouid=101021169212417587697&rtpof=true&sd=trueGENERAL CONDITIONS FOR THE SUPPLY OF NATURAL GAS
https://docs.google.com/document/d/11FtNZuroDh6HFdJ90S0QS9HhoVTc4JIr/edit?usp=share_link&ouid=101021169212417587697&rtpof=true&sd=trueDispute resolution procedures
https://docs.google.com/document/d/1fOMhhzaujjeniHREL9NwcBJX7od4Yt1r/edit?usp=share_link&ouid=101021169212417587697&rtpof=true&sd=trueOBLIGATIONS AND RIGHTS OF THE SUPPLIER AND CONSUMER
https://docs.google.com/document/d/1_u1UEOUBkjrHBFOAE-A9lWmjj6Z_zOVV/edit?usp=share_link&ouid=101021169212417587697&rtpof=true&sd=true